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WHAT AREA DO YOU SERVE?Studio 82 Designs is based out of Cherokee County, GA and services surrounding North Georgia areas - Woodstock, Roswell, Canton, Alpharetta, Marietta, Kennesaw, Acworth, Ball Ground, Cumming, Sandy Springs, Holly Springs, Atlanta, Norcross, Duluth, Lawrenceville, Sugar Hill, Powder Springs, etc.
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HOW DO I BOOK AN EVENT OR SERVICE?To better serve you, please fill out and submit the form on the 'Request a Quote' page. We will respond within 48 hours.
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WE TALKED ABOUT DECOR, IS MY ORDER CONFIRMED?"Conversations are not confirmations. Your order/service is not confirmed until deposit/payment is received.
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HOW CAN I EXPLAIN MY VISION?Inspiration pictures are perfect for sharing your vision with us! Pinterest and Instagram are great for this! Once we have an idea of your vision, we will work with you to bring that vision to life. You can submit inspiration photos when you submit a 'Request a Quote' form.
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HOW LONG DO YOUR BALLOONS LAST?Studio 82 Designs uses only the highest quality balloons and materials, however, some may pop or deflate sooner than anticipated. We cannot guarantee your balloons will last once they have been delivered or picked up. Environmental factors, including weather, children, pets, different surfaces, hot or cluttered car conditions, and foliage can jeopardize the lifespan of our creations. We will replace anything we pop in transportation or during setup. That being said, indoor balloon garlands could last up to a month or more (no guarantees) if kept away from direct heat and sunlight.
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HOW LONG DOES INSTALLATION TYPICALLY TAKE?The time it takes to install our balloon décor varies and is based on the scale of the design. Majority of our inflating is done ahead of time so that we can try to keep it to under an hour whenever possible. Please anticipate 2 hours.
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WHAT ARE YOUR BALLOONS MADE OUT OF?We only work with the highest quality latex and foil mylar balloons on the market. Our natural rubber latex balloons are 100% biodegradable. We also advocate smart balloon practices; keep balloons secure and weighted, do not release in the air, and properly dispose of balloons once they are popped or deflated.
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HOW MUCH NOTICE DO YOU REQUIRE?Our custom creations take lots of time to design and execute so the sooner you can book the better! We strongly suggest booking at least three weeks in advance to avoid disappointment and to obtain the materials your vision requires. If you have an event date and venue but are not exactly sure what type of balloon décor you would like yet, you can reserve your date with a $200 retainer fee. Then we can sort out the details later!
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HOW MUCH CAN I EXPECT TO PAY?Our custom balloon décor pricing varies based on the type of design, complexity, length, volume, and delivery & installation costs. All of our garlands are priced per foot so having measurements of the space where you would like your balloons to go will help give you a general idea of cost. We calculate delivery & installation fees on top of your order. Delivery & Installation Fees: >Delivery ONLY - 10% of your order subtotal (before taxes) >Delivery & Installation - 20% of your order subtotal (before taxes) >Delivery, Installation and Return Trip for breakdown/cleanup and retrieval of rental items - 30% of your subtotal (before taxes)
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DO YOU REQUIRE A RETAINER FEE? IF SO, HOW MUCH? WHEN IS THE BALANCE DUE?"Yes, a 50% retainer fee is required if your event is over a month away from the date of inquiry. The balance will be due 3-5 business days prior to your event date. If your event is less than one week away, full payment is required.
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WHAT IS YOUR REFUND/CANCELLATION POLICY?Refunds of any kind will not be issued. All payments are non-refundable. You may request to re-schedule your event for another day, so long as the date is available and within 6 months of the original event date.
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